{"id":251,"date":"2017-05-16T14:26:09","date_gmt":"2017-05-16T14:26:09","guid":{"rendered":"https:\/\/www.multishred.com\/?page_id=251"},"modified":"2017-07-05T17:13:12","modified_gmt":"2017-07-05T17:13:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.multishred.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row bg_image=&#8221;74&#8243; top_padding=&#8221;80&#8243; bottom_padding=&#8221;80&#8243;][vc_column width=&#8221;1\/1&#8243;]<h1 class=\"headline font-special fontsize-xxxl fontweight-700 lh-inherit align-center transform-uppercase \" style=\"margin: 0; color: #ffffff;\">Frequently Asked Questions<\/h1>[\/vc_column][\/vc_row][vc_row top_padding=&#8221;80&#8243; bottom_padding=&#8221;65&#8243;][vc_column width=&#8221;1\/2&#8243;]<h2 class=\"headline font-inherit fontsize-l fontweight-inherit lh-16 align-left transform-inherit \" style=\"margin: 0 20px 20px 0;\">Here are our most frequently asked questions. Feel free to <a href=\"https:\/\/www.multishred.com\/en\/contact\/\">contact us<\/a> if you have more questions about our services or equiment.<\/h2>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; collapsible=&#8221;yes&#8221;][vc_accordion_tab title=&#8221;How can I be guaranteed that my sensitive documents have been completely destroyed?&#8221;][vc_column_text]At the end of every project, a Certificate of Destruction is issued to clients by our Chief Security Officer or Designated Official assuring them that their materials have been completely destroyed. Clients are encouraged to witness the shredding process if they would like.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What if I only need to use your service one time or for an annual clean-up?&#8221;][vc_column_text]We provide shredding services for Government, Corporate, Home Office and Individual clients. Whatever your requirements, from regularly scheduled pick-ups to one time purges, we are happy to meet your shredding and data destruction needs.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What size jobs do you accept?&#8221;][vc_column_text]No matter what size your organization or project is, we feel that it is important to provide the same high level of service from small home shredding projects to large scale \u00a0destruction projects. We provide services to government and large corporations, small\/medium size businesses, home offices and individual clients.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Does Multishred conduct background checks on its employees?&#8221;][vc_column_text]Yes. At Multishred all of our Employees, including Drivers, Handlers, Administrative, and Customer Service Representatives undergo extensive background checks and are security-cleared by our Chief Security Officer.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Are there any hidden fees to your services?&#8221;][vc_column_text]No. There are no hidden fees. At Multishred there is no cost for the Destruction Certificate, no fuel surcharge, no account maintenance fees, no charges for recycling cardboard or binders, no service initiation fees, no cost for removing metal \u201cbulldog\u201d clips.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is there a fuel surcharge for your services?&#8221;][vc_column_text]No. At Multishred we do not charge any additional fees. Competitors may charge15% or more of the total invoice for additional fees such as a fuel surcharges.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What should I shred and what can Multishred destroy?&#8221;][vc_column_text]Multishred can shred almost anything! Paper documents, financial statements, credit and debit cards, passports, photos, ID badges, uniforms, microfiche, \u00a0medical records, architectural drawings, books, and more. As well we specialize in shredding IT media such as computer hard drives and servers, cell phones,\u00a0 floppy disks, CD\u2019s &amp; DVD\u2019s, audio &amp; video tapes, backup tapes such as DLT\u2019s, Controlled Goods and more.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Do you have paper recycling services?&#8221;][vc_column_text]Yes. From the first day of operation we have been reducing the environmental impact associated with dumping material into landfills. We completely dismantle all IT Media, including hard drives, in order to maximize the amount of material that can be recycled.\u00a0 As well, 100% of the paper that has been shredded at Multishred is recycled into new paper products.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What happens to items such as binders that can\u2019t be recycled?&#8221;][vc_column_text]At Multishred we are committed to the 3R\u2019s: Reduce, Reuse and Recycle. Shredding binders would contaminate the shredded paper and the paper mills would not accept the material for recycling.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;If we purchase a new shredder will you recycle my old shredder?&#8221;][vc_column_text]Yes. When you receive the new shredder we will remove the old unit and completely recycle it.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Do you provide storage and management of digital media? &#8220;][vc_column_text]Yes. We offer off-site tape storage and back up\/retrieval services in our secure facility.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_image=&#8221;74&#8243; top_padding=&#8221;80&#8243; bottom_padding=&#8221;80&#8243;][vc_column width=&#8221;1\/1&#8243;][\/vc_column][\/vc_row][vc_row top_padding=&#8221;80&#8243; bottom_padding=&#8221;65&#8243;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; collapsible=&#8221;yes&#8221;][vc_accordion_tab title=&#8221;How can I be guaranteed that my sensitive documents have been completely destroyed?&#8221;][vc_column_text]At the end of every project, a Certificate of Destruction is issued [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-251","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Multishred<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.multishred.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Multishred\" \/>\n<meta property=\"og:description\" content=\"[vc_row bg_image=&#8221;74&#8243; 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